I’m a seasoned professional with over 18 years of experience in the BPO industry, bringing a wealth of knowledge across customer service, technical support, sales, quality assurance, training, and virtual assistance. My background reflects a strong ability to adapt to different roles while consistently delivering high-quality results. I take pride in my strong communication skills, keen eye for detail, and commitment to providing exceptional service whether supporting clients, handling administrative tasks, or working behind the scenes to improve operations. Passionate about continuous growth, I thrive in dynamic environments where I can contribute, learn, and make a meaningful impact.